Workin in a Library

Just took a long look at the two websites from Ohio's Library Council and the Houston Area Library Service's training site. These are some really nice websites for people who have just started working at the library. It was pretty awesome to see that both these web sites mention things for a new person to know, and how a lot of these things are things that I learned when I first started working here. Some of the pointers in these websites are not just unique to libraries as many of them are used in just about every business out there. The importance of the customer's satisfaction in any business is crucial to a business success. Without understanding of this golden rule customers would find other places to get what they were getting at your business. When every place you go to work for drills into their employees the importance of customer service then you start to get how big a deal this is. EVERYONE IS COMPETING to provide the best customer service.